The Privacy Policy is part of the General Conditions that govern the https://www.triggle.app/ Booking website URL along with the Cookie Policy and the Legal Notice.
triggle SPAIN SLU, reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the Website. In the event that a user has registered on the Website and accesses his or her account or profile, when accessing the Website, he or she will be informed of any substantial changes in relation to the processing of his or her personal data.
1. Who is responsible for the processing of your data?
The data collected or voluntarily provided by you through the Website, either by browsing it, as well as all those you may provide us with in the contact forms, via email or telephone, will be collected and processed by the Data Controller, whose details are indicated below:
triggle SPAIN SLU CIF: B57776552 (being part of the triggle AG group, with registered office in Zug, Switzerland)
Address: C/ Gremi Cirurgians i Barbers, 25, B, 1, 3, 07009, Palma de Mallorca.
Registered in the Mercantile Registry of Palma de Mallorca, Volume 2509, Sheet 10, Page PM-70247, insc. 2.
Contact at triggle SPAIN SLU for the protection of your personal data.
C/ Gremi Cirurgians i Barbers, 25, B, 1, 3, 07009, Palma de Mallorca.
Phone: 871520950
Mail: rgpd@triggle.app
If, for any reason, you wish to contact us in any matter related to the processing of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means indicated above.
2. What data do we collect through the website?
By the simple act of browsing the Website, triggle SPAIN SLU will collect information regarding:
This information is stored by means of Google Analytics, so we refer to Google’s Privacy Policy, as Google collects and processes this information. https://policies.google.com/privacy?hl=en
Similarly, the Web Page provides the utility of Google Maps, which can access your location, if you allow it, in order to provide greater specificity on the distance and / or paths our headquarters. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data: https://policies.google.com/privacy?hl=en
The information that we handle will not be related to a specific user and will be stored in our databases, with the purpose of making statistical analyses, improvements on the Website, about our products and/or services and will help us to improve our commercial strategy. The data will not be communicated to third parties.
3. User registration on the website/ Sending of forms
In order to access certain products and/or services it is necessary for the user to fill out a form. To do so, the registration form asks for a series of personal data. The data are necessary and mandatory to carry out such registration. In the case of not providing such fields, the registration will not be carried out.
In this case, the navigation data will be associated to the user’s registration data, identifying the same specific user who navigates the Web Page. In this way, it will be possible to personalize the offer of products and/or services that, to our criterion, more adjusts to the user.
The registration data of each user will be incorporated into the databases of triggle SPAIN SLU, along with the history of operations carried out by the same, and will be stored in the same until the account of the registered user is deleted. Once such an account has been deleted, said information will be removed from our databases, keeping those data related to the transactions made in a separate section for 10 years, without access to or alteration of the same, in order to comply with the terms of the law. The data that are not linked to the transactions carried out will be kept unless you withdraw your consent, in which case they will be deleted immediately (always taking into account the legal deadlines).
The legal basis for the processing of your personal data is the execution of a contract between the parties.
In relation to the sending of communications and promotions by electronic means and the response to requests for information, the legitimacy of the treatment is the consent of the user.
The purposes of the treatment will be the following:
Thus, we inform you that you can receive communications via email and/or telephone, in order to inform you of possible incidents, errors, problems and / or status of your requests.
For the sending of commercial communications, the express consent of the user will be requested at the time of registration. In this regard, the user may revoke the consent given, addressing triggle SPAIN SLU, using the means indicated above. In any case, in each commercial communication, the possibility will be given to unsubscribe at the time of receipt, either by means of a link and/or email address.
4. Sending of Newsletter
If the option to subscribe to the Newsletter of triggle SPAIN SLU is enabled, it will be necessary to provide us with an email address to which it will be sent.
Such information will be stored in a database of triggle SPAIN SLU, which will be registered until the interested party requests the cancellation of the same or, where appropriate, triggle SPAIN SLU stops sending it.
The legal basis for the processing of these personal data is the express consent given by all those interested who subscribe to this service by checking the box provided for that purpose.
The data of the e-mails will be only treated and stored with the purpose of managing the sending of the Newsletter by the users who request it.
To send the Newsletter, the express consent of the user will be requested at the time of registration by checking the box for this purpose. In this regard, the user may revoke the consent given by contacting triggle SPAIN SLU, using the means indicated above. In any case, in each communication, you will be given the opportunity to unsubscribe at the time of receipt, either through a link and/or email address.
If you are one of the following groups, please consult the drop-down information:
4.1 Web or E-mail contacts
For what purposes will we process your personal data?
5. Human Resources
For what purposes will we process your personal data?
6. Do we include personal data of third parties?
No, as a general rule we only process the data provided by the owners. If you provide us with third party data, you must previously inform and request consent from such persons, or else you exempt us from any responsibility for non-compliance with this requirement.
7. And data of minors?
We do not process data of minors under 14 years old, so please do not provide them if you are not that age.
8. Will we communicate by electronic means?
We will only communicate with you in order to manage your request, if it is one of the means of contact you have provided us with.
If we make commercial communications, they will have been previously and expressly authorized by you.
9. What security measures do we apply?
You can rest assured: We have adopted an optimum level of protection for the personal data we handle, and have installed all the technical means and measures at our disposal, according to the state of technology, to prevent the loss, misuse, alteration, unauthorized access and theft of personal data.
10. To what extent will decision making be automated?
triggle SPAIN SLU does not use fully automated decision-making processes to establish, develop or terminate a contractual relationship with the user. In the event that we use such processes in a particular case, we will keep you informed and communicate your rights in this regard if prescribed by law.
11. Will profiling take place?
In order to offer you products and/or services in accordance with your interests and to improve your user experience, we may create a “business profile” based on the information you provide. However, no automated decisions will be made based on that profile.
12. To which recipients will your data be communicated?
To the companies of the group to which triggle SPAIN SLU (triggle AG) belongs.
Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial entities for the collection of the service provided or product acquired, as well as to those in charge of the processing necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, web, plataform, bank card, or any other online service, your data will be transferred to that plataform or will be treated in its environment, always with the maximum security.
In the event that you have given us your consent for the processing of your name and images and other information, related to the activity of triggle SPAIN SLU, will be disclosed on various social networks and website of triggle SPAIN SLU.
13. International transfers
In the event that it is necessary for triggle SPAIN SLU to carry out international data transfers, the company will ensure that such transfers are possible in accordance with the General Data Protection Regulations or any other requirement established by applicable regulations. To this end, the company shall adopt the necessary agreements to guarantee a level of data protection equivalent to that provided for in European regulations. All this under the qualification of the article 49.c of the General Regulation of Data Protection or any other mechanism that guarantees a level of data protection equivalent to the one foreseen in the European regulations.
14. What rights do you have?
15. Would you like a form to exercise your rights?
16. Do we use cookies?
If we use other types of cookies than those required, you can consult the cookie policy in the corresponding link from the beginning of our website.
17. How long will we keep your personal data?
| File | Document | Storage |
| Customers | Bills | 10 years |
| Forms and Coupons | 15 years | |
| Contracts | 5 years | |
| Human Resources | Payroll, TC1, TC2, etc | 10 years |
| Resumes | Until the end of the selection process, and 1 more year with your consent | |
| Severance documents, Contracts and Data of temporary workers | 4 years | |
| Worker's file | 5 years after leaving | |
| Marketing | Databases or web visitors | While the treatment lasts |
| Suppliers | Invoices | 10 years |
| Contracts | 5 years | |
| Access Control and Video Surveillance | Visitor list | 30 days |
| Videos | 30 days blockade | |
| 3 years destruction | ||
| Accounting | Books and Accounting documents Partners agreements and Board of Directors Financial status and Audit files Records and Documents releated to Grants |
6 years |
| Taxes | Administration of the Entity, Rights and Obligations related to tax payment | 10 years |
| Administration of Dividend payments and Tax retentions | ||
| Information on intragroup pricing | 18 years |
|
| 8 years for intragroup transactions for price agreements | ||
| Health & Safety | Medical records | 5 years |
| Environment | Chemical information or Hazardus substances | 10 years |
| Environmental permit documents | 3 years after closing the activity | |
| Records on recycling | 3 years | |
| Grants for Clean-up operations | 4 years | |
| Accident reports | 5 years | |
| Insurance | Insurance policies | 6 years (general rule) |
| 2 years (damages) | ||
| 5 years (personal) | ||
| 10 years (life) | ||
| Purchases | Register all deliveries of goods or services, intracommunity acquisitions, imports and exports for VAT Purposes | 5 years |
| Legal documents | Intellectual and Industrial property | 5 years |
| Contracts and agreements | 5 years | |
| Permits, Licenses and Certificates | 6 years from the date of expiration 10 years (criminal prescription) |
|
| Confidentiality and non-competition agreements | The duration of the obligation | |
| Protection of Personal Data | Processing of personal data, if different from the processing notified to the AEPD. | 3 years |
| Personal data of employees stored on networks, computers and communications equipments used by them, access control and internal management/administration systems | 5 years |